Shipping Policy
Key Information
- Order Cut-Off Time: 12:00 GMT
- Order Processing Time: 1–2 business days (Monday–Friday)
- Package Transit Time: 4–6 business days (Monday–Friday)
- Total Delivery Time: 5–8 business days (Monday–Friday)
- Shipping Costs: Free shipping on all orders within the United Kingdom
Shipping Process
After placing your order, you will receive a confirmation email with a full summary of your purchase. Processing takes approximately 1–2 business days (Monday–Friday). Once your order has been dispatched, you’ll receive another email containing tracking information so you can follow the progress of your delivery. Parcels typically arrive within 4–6 business days (Monday–Friday) after dispatch, with the overall delivery timeframe being 5–8 business days (Monday–Friday) from the order date.
Shipping Costs and Delivery Area
We provide free shipping for all orders placed within the United Kingdom. At this time, we do not ship outside of the United Kingdom.
Possible Delays
Deliveries are normally completed within 5–8 business days (Monday–Friday). However, delays can sometimes occur due to peak periods, public holidays, weather, or other unforeseen circumstances. If your order does not arrive within this timeframe, please allow an additional 3 business days (Monday–Friday). If it still hasn’t arrived after that period, contact us at support@fashuora.com and we will investigate further.
Cancellations
If you wish to cancel your order, please contact us as soon as possible at support@fashuora.com. While we will do our best to accommodate your request, please note that once your order has been processed or dispatched, cancellations are no longer possible.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please take clear photos of the issue and email us at support@fashuora.com. Our team will review your case promptly and arrange a suitable resolution.