Yes. We offer free shipping on all orders within the United Kingdom. There is no minimum order value required.

• Order Processing Time: 1–2 days (Monday to Friday)
• Package Transit Time: 4–6 days (Monday to Friday)
• Total Delivery Time: 5–8 business days

For full details, please refer to our Shipping Policy.

If your order hasn’t arrived, please refer to our Shipping Policy for full details about delivery timeframes, processing periods, and what to do in case of delays.

Yes. Items may be returned within 30 days of delivery, as long as they are unused, unwashed, and returned with original tags and packaging. See our Return and Refund Policy for full instructions.

To start your return, please refer to our Return and Refund Policy, where you’ll find detailed guidance on the return process.

Yes. If you’d like to exchange an item, please contact us within 30 days of receiving your order. Be sure the items meet our return criteria. Our Return and Refund Policy outlines the full exchange process.

If you wish to cancel your order, please contact us as soon as possible at support@fashuora.com. While we will do our best to accommodate your request, please note that once your order has been processed, cancellations are no longer possible.

If you receive a damaged or incorrect item, please take clear photos of the issue and email us at support@fashuora.com. Once reviewed and verified, we will send the correct item or a suitable replacement at no extra cost.

We support a range of secure payment options. For more information, please visit our Payment Options page.