Yes. We offer free standard shipping on all orders within the United Kingdom. There is no minimum order value required.

For full details, please refer to our Shipping Policy.

If your order hasn’t arrived, please refer to our Shipping Policy for full details about delivery timeframes, processing periods, and what to do in case of delays.

Yes. Items may be returned within 30 days of delivery, as long as they are unused, unwashed, returned in their original packaging, and have all original tags attached. See our Return and Refund Policy for full instructions.

To start your return, please refer to our Return and Refund Policy, where you’ll find detailed guidance on the return process.

Yes. If you’d like to exchange an item, please contact us within 30 days of receiving your order. Be sure the items meet our return criteria. Our Return and Refund Policy outlines the full exchange process.

Cancellations are only possible before your order has been processed or shipped. Please email us at support@fashuora.com as soon as possible if you wish to cancel.

Please contact us at support@fashuora.com and include clear photos of the issue. Once verified, we will review your case and provide a suitable resolution.

We support a range of secure payment options. For more information, please visit our Payment Options page.